At Leisure Pool-n-Spa we are proud to provide our customers with outstanding customer service. Below you will see some testimonials our customers have given us over the years:


“The entire staff at Leisure Pool-n-Spa have been providing years of superior customer service for my pool and spa needs. We just recently replaced our aging spa with a new Sundance Marin Spa. Before we decided on the model the sales people I worked with at Leisure Pool-n-Spa, took all the time we needed and explained many different models, styles and options before we decided on the Marin. It is the perfect spa for our family!!”

Mike K.

Pasco, WA

(Owns a 2012 Sundance Marin)


“The folks at Leisure Pool-N-Spa were very knowledgeable and pleasant to work with. They made our entire buying experience a real joy! Thank You Leisure Pool-n-Spa.”

 Marlen J.,

Richland WA

(Purchased an in-ground pool 2009)



“I am writing this memo to let you and your associates know how much our family and others appreciate the excellent service that Leisure Pool-n-Spa has provided us over the years. When we moved to the Tri-Cities our home had a build in spa. Having never owned one I stopped in your store to inquire about operations, maintenance, ect. I can remember how courteous and helpful the individual was who waited on me. Over the years we have continued to purchase your products and gotten lots of great advice. Based on this excellent service I recommended Leisure Pool-n-Spa to a friend whose wife has had back problems and was told using a spa would be therapeutic. Your sales person recommended spa that has brought a great deal of relief to my friend’s wife. A year or so ago our old spa quit. I was over 12 years old. Obviously, we came back to Leisure Pool-n-Spa to look for a new one. Because ours was build into a custom deck it was a challenge to pick the correct size with the features we wanted. Needless to say the installation was very tricky, but was handled perfectly by your team. Again wanted to thank Leisure Pool-n-Spa for all you years of wonderful service and wish your company many years of continued success. We plan to be a long time customer and will continue to recommend Leisure Pool-n-Spa to anyone who asks for our opinion on how to do business with. “

Ted D.,

Kennewick WA

(Owns a 2007 Sundance Certa Spa)


“The staff at Leisure Pool-n-Spa are very helpful in solving a problem or concern. If the person doesn’t know the answer they will get assistance and I always get an answer to my questions. They are great in helping me. Over the years they have become good friends.”


Ron M.,

Pasco WA

(Owns 2003 Sundance Cayman spa)


“I have been a customer since 2000. I recently moved to the Seattle and miss the customer service I used to get from Leisure Pool-n-Spa. I cannot explain the service I received while I was in the Kennewick area and has continued to my new location. The staff at Leisure Pool-n-Spa has treated me and my new husband with high respect and courtesy. Leisure Pool-n-Spa out ranks any customer service I have received in my life. Thank You!”


Elizabeth C.,

Carnation WA

(Owns 2000 Hot Spring Classic)


“I appreciate the great service we get here!”

Dennis  E. ,

Pasco WA


“Leisure Pool-n-Spa is great, I have only had a pool for 2 years and all my questions were always answered and the staff is very helpful.”

Don W.,

Pasco WA


“Leisure Pool-n-Spa has  always done me & my family a wonderful job.”

Gail E.,

Kennewick WA


“You guys are awesome! You always help us with everything we need! Thank You!”

Ammie W.,

Pasco WA


“This is the place! Very helpful, friendly & knowledgably for all my pool needs. Thanks!”

Michael G.

Kennewick WA  


“My wife and I purchased an in-ground pool from Leisure Pool-n-Spa last fall. Through the whole process of designing, building and opening our pool the staff at Leisure were pleasant and accommodating. They took care of all our needs quickly and enthusiastically, always going the extra mile to please us. We always dreamed of having our own pool and Leisure Pool-n-Spa made it a reality. Thank you Leisure Pool-n-Spa.”

Mike L.

Pasco, WA


“Great group of pool professionals, you took our pool from very very green to crystal clear! Thank you so much, our kids thank you too!”

Diane L.

Kennewick, WA


“As a former craftsman in the pool and spa industry, I am extremely happy and pleased about the products and professionalism of the owners and employees of Leisure Pool-n-Spa.”

Jeff O.,

Richland WA

(Owns 2010 Sundance Hartford)


“ I was having significant problems with the opening of my pool. After many hours of research and seeking assistance from other pool companies,  I went to Leisure Pool-n-Spa. They were extremely helpful and corrected my pool issues immediately. I will continue to do business with them.”

Todd H.,

Richland WA


“Thank you for sending your serviceman to clean our pool cover. I know you don’t generally do maintenance work and we really appreciated your kindness since I burnt out our sump pump.”

Pam H.,

Kennewick WA


“Awesome, we love our hot tub & the staff is great at helping us when we need it!”

Mona A.

Richland WA


“We are very satisfied with the sales and service we received when purchasing our Hot Tub. Leisure went out of their way to satisfy us. We appreciate and trust their knowledge in their products.”

Greg H.,

Kennewick WA