I purchased a HotSprings spa with the Help of Bryan and I couldn’t be happier they have been over the top helpful and... knowledgeable. I had originally purchased a Costco hot tub and after 2 year of issues I was able to return it thank god for Costco’s outstanding return policy. The I did what I should’ve 2 years ago customer service alone is wore the additional cost but the quality of hot tub is very apparent. The Jets are a 100 times better and far more effective then the costco ones don’t be fooled by number of jets very misleading. I was worried the Moto-Massage would be not near as cool as they looked like most things in life but was I wrong it is highly effective and just plain cool. Thanks again to Brian and Travis for the setup.read more
Great price and service! Checked a couple places and this was the best! Brian helped us get exactly what we wanted on... order and we got it quick! Install was fast and painless. Helped us get the right chemical levels since we were newbies.read more
The moment we walked in in December, we were greeted professionally and willingly by Brian. He showed us many options... of hot tubs and features each had. The nice thing with Leisure, you’re getting a new and not refurbished tub, unlike other locations in Tri-Cities.
We ended up going with the Hot Springs Relay and haven’t regretted it. They offered fast, free delivery as well as several end of year sale add on offers. Plus amazing customer service. Each step of the way, each question we have had, Brian has been there to help and educate us.
Definitely love our purchase and will recommend Leisure, and Brian, to anyone who asks. Thanks again!read more
What a great experience this has been from start to finish working with the people at leisure Pool and spa. Brian our... salesman made the process seamless and in fact enjoyable. He was So knowledgeable about the various products, and happy to explain the details. Working with him, we are sure we got the best spa for our needs. No Pressure to buy from anyone there, it is an easy going place, with a friendly atmosphere. Bring your bathing suit and try a few of their floor models out!read more
I don't have many other pool places to compare this too, but they helped me solve our hot tub problems! They were super... helpful, didn't try to sell us stuff we didn't need, and kept it simple. I'd been using the chemicals from the starter kit the hot tub company gave us (master spa, not purchased at this store) and our water was gross within 2 weeks. Did everything under the sun to fix it, came here and went home with two bottles of their chemicals and the hot tub now has crystal clear water. Yay!!! So grateful!read more
I just wanted to thank Jason and Leisure Pool n Spa for all the help with our new spa. It's our first spa/hot tub and... everyone we dealt with was very helpful and professional. I would definately recommend them to friends and family.read more
We bought our spa and from the beginning to the delivery to our home has been awesome. They are easy to work with and... are knowledgeable about the product. They are a little more spendy, but the quality of product and service more than make up for it.read more